Storyline is a product owned by Articulate, and as such, we do not have any control over the development or direction of the program and it’s tools. This means we cannot adjust how the program works, what features are included, and when bug fixes or updates are completed. This means our R&D costs are significantly reduced, but we increase our risk by being at the whims of a company we have no control over. This is a bit different than working with Adobe (Flash) in that Storyline contains not only the animation tools, but also the quiz engine and publishing tools, which were wholly ICOM’s creation when we were using Flash. Articulate does have a decent support network and have been responsive to email and forum help requests, but we have encountered situations where our inability to control their priorities has negatively impacted our projects.