Google 2-Step Verification

Google 2-Step Verification is a security feature of Google Workspace.

Account Set-up

This setup must be done by the account owner.

Manage


Security > 2-Step


Get Started


Set up Phone


Confirm


Turn On


Future login






Additional 2SV Options

Authenticator app




Lock outs

If 2-Step Verification is enforced but users have not set it up (exceptions listed under Recovery) they will be locked out

Lockout




Recovery

When 2-Step Verification is enforced users who haven't set it up can be locked out.

Backup codes

Admins can request backup codes to recover accounts.

If you need to recover an account, use backup codes. Accounts are still protected by 2SV, and backup codes are easy to generate.

User account

  1. In your Google Admin console (at admin.google.com)...

  2. Go to Users.

  3. Click the user you want in the list. You see summary information about that user. If you need help, see Find a user account.

  4. Click Security.

  5. Click 2-step verification.Note: You can only access 2-step verification settings for a user if 2-step verification is currently enforced for your organization.

  6. Click Get Backup Verification Codes.

  7. Copy one of the verification codes.

  8. Click Done.

  9. Send the backup code to the user in an IM or text message.The user can sign in to their account using a password and the backup code.

More info:

Get backup verification codes

As admin click for codes

GET BACKUP VERIFICATION CODES


COPY ALL

Shard code with user

2SV Login

Locked out user can login with code

Admin has pulled Backup Codes & User has Recovery Phone?

  • To pull Backup Codes scroll down

  • Recovery email doesn't help

Recovery Information

User has Recovery Phone setup but no 2SV

Verification Code


Try another way




Enrol


Login (again)

Following steps listed above under Set up

Admin pulled Backup Codes but User has NO Recovery Information?

Backup code

User must be provided backup code