Google Workspace

Google Workspace, formerly known as G Suite, is a collection of cloud computing, productivity and collaboration tools, software and products used by ICOM.

Helpful tips


Common Issues




Shortcuts




Chrome browser

Additional features managed by ICOM are available to ICOM G Suite accounts that have signed into the Chrome browser.

Gmail

Access

Web browser

Most ICOM users interact with Gmail through their web browser:

  • URL: https://mail.google.com

  • User: (Active Directory account)@icomproductions.ca, eg: services@icomproductions.ca

  • Pass: (synced with Active Directory)

Outlook & IMAP

Step 1: Enable IMAP

  1. On your computer, open Gmail.

  2. In the top right, click Settings .

  3. Click Settings.

  4. Click the Forwarding and POP/IMAP tab.

  5. In the "IMAP Access" section, select Enable IMAP.

  6. Click Save Changes.

Step 2: Less secure apps

Settings

Step 3: Mail client IMAP settings

Email Signature

To produce the official ICOM email signature, this template is provided:

To update your Email signature visit settings:

Edit the content in the text area pictured

Save changes

Default email program

Chrome allows Gmail to act as your default email program.

Add mailto handler:

Edit mailto handler:

  • chrome://settings/handlers

SPAM filter

Groups

ICOM uses several Groups in G Suite to communicate. They are categorized for ease of administration:

  • People

    • #ICOM

      • The entire G Suite domain

    • #ICOM ~ Calgary Employees

      • Employees who both sit in the Calgary office & those working remotely but connected to the Calgary Office

    • #ICOM ~ Vancouver Employees

      • Employees working in the Vancouver area

    • #ICOM ~ Toronto Employees

      • Employees working in the Toronto area

    • #ICOM ~ Contractors

      • Contractors working from any location

  • Locations

    • #Location ~ Calgary Office Suite

      • Employees & Contractors who work predominantly out of the Calgary office

Drive

Sharing a link

How to share a file with Google Drive

File upload

Select file

Select your upload

Select Share

Edit permissions choosing More...

Share with Anyone with link

Copy link

Send it

Transferring ownership

By default, each G-Suite user has 30GB of file storage for files they own. Room under each limit can be reduced by changing the ownership of files.

Locate your folder

Open Share

Open Advanced

Invite services@icomproductions.ca

Skip the notification

Change Services to owner

Save

Confirm

Done

Service accounts