Trimac

Trimac is a FiLMS client:


ICOM Hosted FTP Drop Zone:

  • Host: crushftp.icomfiles.com
  • Protocol: sftp
  • Login: trimac
  • Password: trimac0!

QRG

Trimac Transportation E-Learning ~ QRG ‎(v1.0)‎

FiLMS Features

FiLMS Maintenance / Reminder

Support / Troubleshooting

There's a problem with user importer since the new employees are not enrolled into the branches and our group admin cannot see them.

Users in FiLMS are not visible to admins - They should be in a group [...].

There are times when new users have a new jobcode (jobcode that is not mapped into groups yet) that Trimac FiLMS is not aware of. Whenever there's a new jobcode, the client has to provide ICOM with a list of jobcodes and the group names assigned to them (see document for current map). ICOM will then process the list. See Group Assignment based on Users' Branch ID and Jobcode in Trimac FiLMS Feature.

We're not seeing completions in UltraPro for a course!

UltraPro pulls Enrollment exports from the ICOM Hosted FTP Dropzone and imports it. Look up a course's code and then search for it in the latest export in the Dropzone.