Comwave

No longer our VOIP provider as of May 1, 2019.

Usage

Handset
- Polycom IP 335 Quick User Guide
- Polycom VVX 500 User Guide
Voicemail:
- Comwave Business Voicemail User Guide

Support

Comwave hosts ICOM's VOIP PBX. If you are convinced that a phone problem that you are having is not related to your computer network, they can be reached at:

1-866-500-4107 Toll Free
1-416-597-9600 Fax
businesscare@comwave.net
Customer # CB1737-01

Phone support

ICOM Support is responsible for ensuring that the handsets or conference room phones are properly wired, able to pull a local IP address from a DHCP server and are able to connect to the internet.

Comwave is available for certain service requests, such as:

Voicemail passcode resets
Changes to phone users
New phone request

For support, email:

businesscare@comwave.net