Autodesk 3DS Max

Autodesk 3DS Max is used by the 3D team. ICOM holds an AUTODESK 3DS MAX SUBSCRIPTION for each user who needs it and that allows access to the newest versions which are released annually. Autodesk Network License Manager (NLM) is required to launch 3DS Max.

Autodesk Account

Autodesk 3DS Max 2017

ICOM has 7 perpetual 3DS Max

  • Serial: 398-16060054

  • Key: 128I1

    • (yes that's an upper case "i")

New User/PC

Network License

Single License

icomnt14

Autodesk Network License Manager (NLM)

Autodesk Network License Manager (NLM) is used by ICOM to handle the licensing for it's Autodesk 3DS Max clients. Typically the NLM itself will need to be updated annually and an updated license file will need to be loaded into it before the latest release can be launched. It lives on the server icomnt11

Upgrading NLM

  • Ensure you have an updated version of the Autodesk license file

    • Self-serve: https://registeronce.autodesk.com/

    • Support will be able to issue a new license file if registeronce does not work

    • Required info:

      • Host: icomnt14

      • MAC: 00-15-5D-00-07-02

      • OS: Windows Server 2016

      • Serial & Product key (from the ICOM vendor)

  • Download from NLM to icomnt14

  • Uninstall the existing version of NLM

  • Install the new version

Configure NLM

  • Launch the LMTOOLS Utility from the icomnt14 desktop

  • Visit the tab Config Services

  • Create new service by typing a unique name into the Service Name textbox

    • Browse for the newly installed NLM executable named lmgrd

      • eg: C:\Autodesk\Network License Manager\lmgrd.exe

    • Browse for the newly issued license file

      • eg: C:\Autodesk\Network License Manager\3DSMAX2017enlicense.lic

    • Create a new debug file then link to it

      • eg: C:\Autodesk\Network License Manager\Autodesk.txt

    • Checkmark: Start Server at Power Up

  • Visit the tab Start/Stop/Reread

    • Ensure all older services are stopped

    • Start the new service (new .lic filename should display at the bottom)

  • Visit Server Status

    • Happy messages:

      • icomnt14: license server UP (MASTER) v11.13.1

      • Vendor daemon status (on icomnt14):

      • adskflex: UP v11.13.1

    • A new line should be visible for the new version (example of 2016 shown):

      • eg: Users of 866333DSMAX_2017_0F: (Total of 7 licenses issued; Total of 0 licenses in use)

Upgrading 3DS Max

    • DownloadAccess Autodesk Account

      • https://accounts.autodesk.com/

  • Install using serial & product key provided

  • Single License Server: icomnt14

Troubleshooting

Can't pull a license

  • Run LMTools and perform Status Query

  • Check ports https://knowledge.autodesk.com/customer-service/network-license-administration/install-and-configure-network-license/windows/configuring-windows-license-server#Starting%20Your%20License%20Server

Backburner

  • Manages renders

  • Backburner Queue Monitor on Evan's PC: icom-ws116