User IT offboarding

• Subject: (First_name) is no longer with ICOM

• Body:

Hello,

As of [full date], I am no longer with ICOM Productions. For active projects, please connect with your Project Manager. For all other inquiries, you can contact my supervisor at:

[Email]

• To: (Supervisor email & other stakeholders)

• Subject: Off-boarding (First_and_Last_Name)

• Body:

Hello,

I've been asked to off-board:

(First_and_Last_Name)

Accounts?

This user's sensitive accounts have been deactivated or have had their password changed.

Mail?

Their Gmail account is still active here:

• URL: https://mail.google.com

• User: (their email)

• Pass: (sent via Slack)

• Note: May require backup code

For privacy reasons, I have not accessed this user's account to adjust any settings. Settings such as an out-of-office message can be changed by you should you choose to log into their account and visit Settings.

Phone?

I've reset this user's phone portal password and the voicemails are still forwarded to that user's email inbox.

PC/Laptop?

You should be able to log into their ICOM PC/Laptop (in-office) with these credentials:

• User: ICOM\(first initial + last name)

• Pass: (same as GMail)

Next steps?

I will diarize a checkpoint for one month in the future. Unless you need more time, I will archive this user's email at that time and change the owner on any Google Docs.

Please return any ICOM computer equipment to Support.

• To: (Supervisor email & other stakeholders)

• Subject: Off-boarding (First_and_Last_Name)

• Body:

Hello,

After a month, if a hiring manager no longer needs immediate access to an offboarded user's emails, we archive their email, re-own their documents and delete their account. Am I cool to archive?

This is to save some money. Archived emails can be downloaded, if required, but it's a bit slower and less convenient.