Course Window Does not Close in IE11

In some situations, you may find that your course window does not close when you have clicked the 'exit' button in the course while running IE11.

This is partly due to IE11's new security model, and partly due to a detection check within our index.html.

IE11 actually reports itself as "Netscape" when you check it's version (no idea why).

Please note: you must apply one of the following fixes AFTER you package the course with course builder. (Drop the index into the zip, or, unzip, apply, rezip, etc.)

If you run into this issue, you can grab the index.html from this spot:

Y:\ICOM Productions\__TEMPLATES__\AICC_IE11_Index_Fix\

Or, if you need to work with an existing index.html, you can alter it in the following way:

  1. Open the index.html in notepad++ or your html editor of choice.
  2. Find the "closeListener" function in the javascript within the index.
  3. Comment out the lines of code that call for the detection check, as in the following screenshot:
  1. Save and re-upload your index.html
  2. Clear your cache and TEST TEST TEST! Make sure you test all target browsers (IE11, IE10, and whatever else the client uses.)

A more robust solution for this issue is underway.

labels: IE11, Window, Close, window doesn't close, window close, AICC, Javascript