WorleyParsons

WorleyParsons is an ICOM eco client.

eco

Access

• End-user: https://worleyparsons.icomproductions.ca

• Admin: https://worleyparsons.icomproductions.ca

Admin contact

• Jeff Taralson

  • Jeff.Taralson@worleyparsons.com

Common service requests

Worleyparsons FiLMS Report Upload failure

Issue

Resolution

• Rerun job by clicking "Run" next to ID#20

  • https://worleyparsons.icomproductions.ca/includes/modules/FM_ReportUploader/fm_report_uploader_list.php

• If error, check error logs

  • https://worleyparsons.icomproductions.ca/admin/error_logs.php

• If error, manually run report

  • https://worleyparsons.icomproductions.ca/admin/custom_report_list.php?clearHistory=true

• Manually FTP

• If error, email WorleyParsons with error and screencap